Frequently Asked Questions
Everything you need to know about buying and holding digital gold and silver with GOSIL Bullion.
Getting Started
What is digital bullion?
Digital bullion represents a precious-metal holding through an online account, subject to GOSIL's custody, allocation, redemption and product terms.
How do I create an account?
Account creation is available through the GOSIL Bullion app or website. You will need to complete identity verification before making purchases.
Can I buy gold and silver in Nepal?
Yes, the storefront is designed around Nepalese customers and NPR-denominated purchase journeys, subject to product availability and applicable requirements.
Pricing & Payments
How is the price shown?
The interface shows an indicative Nepal market rate. The final applicable rate, fees and taxes are presented before purchase confirmation.
What is the minimum purchase amount?
The minimum purchase amount is NPR 100. Specific product minimums may apply and will be shown during checkout.
Which payment methods are accepted?
Accepted payment methods will be displayed at checkout. NPR-based payment options are supported for Nepalese customers.
Ownership & Redemption
How do I track my holdings?
Your account provides a digital record of holdings, transaction history and relevant product information.
Can I redeem physical bullion?
Physical delivery or redemption depends on the specific GOSIL product and its published eligibility, fees, minimums and delivery terms.
Security & Compliance
Is GOSIL Bullion regulated?
Regulatory, licensing, custody, insurance and audit disclosures applicable to GOSIL products are available in our Terms & Disclosures section.
How is my account secured?
Customer identity, balances and transaction flows are protected with strong security controls including identity verification and encrypted sessions.